Privacy Policy

1) Information We Collect

We may collect information in the following ways:

• Information you provide: such as your name, company name, country, email address, phone/WhatsApp number, and message content when you submit forms (e.g., Contact Us, Distributor applications).
• Business communications: if you contact us by email, we receive the information you include in your message and any attachments you share.
• Technical and usage data: such as IP address, browser type, device information, pages viewed, and approximate location inferred from IP (typically at city/region level).
• Cookies and similar technologies: used to help the Website function, improve performance, and understand usage patterns.

2) How We Use Your Information

We use collected information to:

• Respond to inquiries and provide customer or partner support.
• Evaluate distributor/partner applications and communicate about opportunities.
• Operate, maintain, and improve the Website (performance, security, user experience).
• Send administrative communications (e.g., policy updates, important notices).
• Protect our rights, prevent fraud, and ensure the security of our services.

3) Legal Bases (Where Applicable)

Depending on your location, we process personal data based on one or more of the following legal grounds: your consent, performance of a contract or pre-contractual steps, our legitimate interests (such as improving our services and protecting the Website), and compliance with legal obligations.

4) Cookies & Analytics

The Website may use cookies and similar technologies. Cookies help the site function properly and may help us understand how visitors use the Website so we can improve it. You can control cookies through your browser settings. Disabling cookies may affect certain Website features.

5) How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

• Service providers: with trusted vendors that help us operate the Website (e.g., hosting, form handling, email, analytics, security). They process data only under our instructions and for legitimate business purposes.
• Business partners (where relevant): if you submit a distributor/partner request, we may share limited information internally with our relevant teams or representatives to evaluate and respond.
• Legal and safety: if required by law, regulation, legal process, or to protect our rights and the safety of users and the Website.
• Business transfers: in connection with a merger, acquisition, or asset sale, subject to appropriate confidentiality protections.

6) International Data Transfers

Your information may be processed in countries other than your own, depending on where our service providers operate. When we transfer data internationally, we take reasonable steps to ensure appropriate safeguards are in place.

7) Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including responding to requests, maintaining business records, meeting legal obligations, resolving disputes, and enforcing agreements.

8) Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (subject to legal and business requirements).
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details in Section 12.

10) Children’s Privacy

The Website is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can delete it.

11) Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies separately.

12) Contact Us

13) Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

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